Employment - Adventure Park Manager

Are you someone who sees challenges as opportunities rather than obstacles?  Do you want to help others discover their sense of adventure in a rapidly growing company?  Have no fear in attempting to connect with strangers and provide an exceptional experience while ensuring all safety rules and regulations are followed.  Then Treehouse World located in West Chester PA is for you!  

We are currently seeking an Adventure Park Manager, for immediate hire, to manage the overall operations of the park by maintaining a superior guest experience, offering staff support and upholding safety requirements. 

Responsibilities include, but are not limited to:

  • Ensure that each guest receives outstanding customer service by providing a guest friendly environment and a unique experience
  • Ensure staff understand and adhere to all park rules and safety regulations
  • Support recruitment, training, motivation, evaluation, development and communication with adventure park staff
  • Overseeing functionality of park by performing inspections, manuals and training documentation
  • Heavy emphasis on the success of birthday parties and group events
  • Maintain site cleanliness and organization
  • Support marketing and sales initiative by promoting brand awareness, attend off-site events and local market research
  • Ensure proper inventory of operating equipment and merchandise
  • Manage staff schedules to support park scheduling 
  • Execute and drive results on goals established by management 
  • Attend and participate in regular meetings with management and team members to provide updates, conduct training, request feedback and share new information
  • Review opening and closing documentation to ensure compliance
  • Maintain a positive relationship with management and park personnel
  • Perform additional tasks as appropriate in carrying out the duties of the position
  • Resolve issues/conflicts with guest and/or staff with discretion and professionalism

Qualifications/Skill Requirements:

  • Associate/Bachelors preferred
  • Two year supervisor/management experience 
  • Adventure Park/Theme Park or equivalent experience preferred
  • Basic computer skills (Microsoft Excel, Word, Outlook, etc)
  • High level of customer service experience
  • Ability to multi-task, stay organized and think quick on your feet
  • Excellent written/oral communication and interpersonal skills
  • Ability to work in a team environment with little supervision
  • Prior experience working within a budget and reporting of budget
  • Safety conscious, enjoy working with your, self-directed, high energy and reliable
  • CPR/First Aid Certification a plus but ability to obtain
  • Criminal background check, FBI Fingerprint, and Child Abuse Clearances mandatory
  • Must be able to work weekdays/evenings as well as weekend day/evenings

We are an EEO Employer:  Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 

How to Apply

For consideration submit a resume and salary requirements to kkita@treetopbuilders.net